Warm milk and soft ice cream mean the cold is losing. Maybe the fan behind the freezer wall is screaming, or water is pooling under the crisper drawers, or the icemaker quit mid-August when an Austin afternoon hit triple digits. We check the seal, the defrost system, the compressor, and the controls before we say a word about parts. Then we tell you plainly what failed. We work on side-by-sides, French doors, bottom freezers, and built-ins from every major maker, as an independent shop. Reach us and describe what you are seeing inside.
Taking calls until 5:00 PM CT

We cover Austin proper including 78701, 78702, 78704 and 78705, plus runs out to Round Rock, Cedar Park and Georgetown.
Keep the doors shut. A full freezer usually holds for a day or so, the fresh-food side far less. Move perishables to a cooler with ice and call us so we can get eyes on it quickly.
Depends on the noise. Buzzing and gurgling are often normal. Grinding, rattling, or a loud hum with warm air points to a fan motor or compressor issue worth checking before it fails outright.
The defrost cycle isn't finishing. A heater, thermostat, or timer has usually quit. Bad door seals add humid air to the mix. Scraping it off helps for a week, then the frost comes right back.
It does. Scale builds inside fill valves, water lines, and ice molds, so dispensers slow down and cubes come out small or cloudy. Changing the filter on schedule and flushing lines slows it down.
Depends on the day and where you sit in town. Central Austin ZIPs like 78701 and 78703 are usually easier to slot in than a far-north run. Call us with your address and the symptom, and we'll give you the real window instead of a guess.
Call us or fill out the form. Describe what you hear, smell, or see. Noise, leak, error code, burning odor. Give us the brand and rough age if you know them.
A technician arrives with common parts on the truck. We test the machine instead of guessing. Then we explain what failed, in plain words, and what the repair takes before anything gets opened up.
Nothing gets replaced without your go-ahead. Most repairs finish the same visit. If a part must be ordered, we tell you straight and set a return time that works for your day.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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