Homeowners' pick for appliance repair across Texas
About Appliance Tech
We're Appliance Tech, an independent repair company based in Lubbock, Texas, and we fix residential appliances across the state. All major brands, gas and electric. We're open Monday through Sunday, 8 AM to 5 PM. Call us or fill out the quote form on this page and we'll get you on the schedule. Every job gets a written quote before any work starts.
Call (888) 857-9883- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM CT
How this company works
We're not affiliated with any manufacturer. Nobody hands us a script or a parts list we have to push. That means when we look at your washer, the honest answer is on the table, including the times the honest answer is that a repair isn't worth what it costs. Out here, hard water scale eats up water valves and heating elements, and a Texas summer will run a refrigerator ragged. We'd rather tell you what actually failed and why than dress it up. You get the written quote before we pick up a tool, so the number you hear is the number you pay.
What a visit looks like
Lubbock is home base, and we cover Texas. Scheduling works the same wherever you are: you call or send the form, we talk through the problem, and we set a time that fits the route for your area. Longer hauls take a little more planning on our end, so the sooner you reach out, the more options you'll have. We answer the phone seven days a week, 8 AM to 5 PM.
- 1You tell us what it's doing Call or use the quote form. We'll ask what the appliance is doing, or not doing, and how long it's been going on. Then we set a time inside our 8 AM to 5 PM window, any day of the week.
- 2We diagnose it in person A tech comes out and finds the actual fault instead of guessing from the symptom. Gas or electric, we work on it. You'll hear what failed in plain words, along with what it takes to put it right.
- 3Written quote, then the work You get the quote in writing before anything gets opened up or replaced. If you say go, we go. If you'd rather think it over or skip it, that's fine too, and nothing happens.
What homeowners say after the visit
“I asked a dozen questions and never felt rushed. The repair held through the holidays with a full house.”
Paula J.El Paso, TX“Their guy caught a kinked drain hose the installer left behind years ago. Dishes finally come out clean.”
Ron E.Plano, TX“Booked for the washer, and he also tightened the dryer door latch without being asked. No extra line item.”
May L.Garland, TXAbout us — common questions
Do you work for an appliance brand?
No. We are an independent repair company and not affiliated with, authorized by, or endorsed by any appliance manufacturer. We repair every major brand.
How far do you travel?
How do you quote a job?
Diagnosis first, written quote second, work third, and only if you say yes.
What hours do you work?
Monday to Sunday, 8:00 AM to 5:00 PM CT. Outside those hours the quote form is the fastest way to reach us, and we call back the next working day.
How it works
- Step 1
Tell us the symptom
Call us or fill out the form and describe what you hear, smell, or see. A noise, a leak, an error code, a burning odor. Give us the brand and rough age if you know them.
- Step 2
We come look
A technician shows up with common parts on the truck. We test the machine instead of guessing. Then we explain what failed in plain words, and what the repair takes, before anything gets opened up.
- Step 3
You decide, we repair
Nothing gets replaced without your go-ahead. Most repairs finish the same visit. If a part has to be ordered, we tell you straight and set a return time that works for your day.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Hard water is our specialtyWest Texas scale wrecks dishwashers, ice makers, and water valves, and we see it daily. Spray arms clog. Heating elements crust over and inlet screens choke up white. We clean and replace the parts scale eats first.
- Built for Texas summersHeat pushes refrigerators and freezers hard. Condenser coils pack with dust, compressors run nonstop, and garage freezers quit in triple digits. We check cooling systems for heat load, not just for the obvious broken part.
- Plain talk, no runaroundWe tell you what died and why. If a machine is not worth fixing, we say so. You get the reasoning instead of a sales pitch, and you make the call yourself.
- Most brands, most machinesWashers, dryers, ranges, ovens, dishwashers, fridges, freezers. We work as an independent shop on all major brands, top load and front load, gas and electric. One call covers the laundry room and the kitchen.
- All major brands, gas & electricEvery major appliance brand, gas and electric, handled by an independent shop.
- Straight answersWhen a repair doesn't make sense, we tell you, sometimes before we even roll a truck.
The company
Talk to a real person about your appliance
If an appliance quit on you, call us or send the quote form on this page. Tell us the brand and what it's doing. We'll set a time and bring you a written quote.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →